Direct exchanges are currently available in the US only, for a different size of the same item.
Outside of the US, we recommend returning item(s) for a gift card, then using the gift card to re-purchase. Learn more on our international returns page.
To make an exchange from the US:
- Click "Start Exchange" below
- Select the item(s) you'd like to exchange
- Select your new size(s)
- Complete the remaining steps in the returns portal
- Send back your return item(s) using the provided return label
Once your return is on its way back to us, your new order will be placed and you'll receive an order confirmation email.
- We accept returns and exchanges within 30 days of placing your order
- Exchange orders ship with 5–10 day standard shipping*
- New order will be placed once the return is on its way back to us
- Exchanges must be mailed back and cannot be processed in-store
- Exchanges can only be made for sizes (not colors or different products)
* Need your new size faster?
You can return your item(s) regularly, then use the gift card to place a new order with upgraded shipping.
Still have questions, babe?
Submit a request on our contact form.