Order Status
We ship from California.
Orders are processed Monday–Friday, excluding U.S. federal holidays.
Orders will ship after they have been processed.
Orders that have not shipped
Orders that are still processing are labeled "Unfulfilled" in the Orders section of My Account. We'll email you a shipping confirmation with tracking details once the order ships.
Orders that have shipped
Orders that have shipped are labeled "Fulfilled" in the Orders section of My Account with a "Track Order" link
You can also track your order by clicking the "TRACK PACKAGE" button in your shipping confirmation email.
If your order has multiple shipments, all available tracking links will be listed in My Account and you will receive a separate shipping confirmation email for each shipment.
Still have questions?
Submit a request on our contact form.