Why preorder with Dolls Kill?

Dolls Kill preorder lets you get the hottest items before they hit our shelves. Be the first to get your hands on the latest launches and favorites. As soon as they arrive at the warehouse, they are shipped to you.

Are preorders available to international customers?

Preorders are currently available for US customers only.

What are my payment options with preorders?

Visa, MasterCard, American Express and Dolls Kill gift cards. Stash balance cannot be applied to preorders at this time.

Promo codes can be applied on the last page of checkout.

How will I know when my order ships?

You will be notified of all shipping updates via email. You can also check your order status via the self-serve portal at any time.

Can I cancel my preorder?

You can cancel any time before your preorder ships via the self-serve portal. You'll receive an email confirming the refund and receive money back in your account within 3-5 business days.

Can I use my Stash benefits on preorders?

Unfortunately you cannot purchase Stash Membership, use the Stash welcome discount or use your Stash balance on an order that has a preorder item at this time.

If you're already a member, you'll still earn 20% cash back on preorders and it will be added to your Stash balance once the preorder ships.

What is Purple Dot?

Purple Dot is a technology partner that handles preorder payments and shipping updates. When you're purchasing a preorder item, you'll go through the Purple Dot checkout.